Foreign Travel Insurance

Enterprise Risk Management (ERM) works with the CSURMA Program Administrators to obtain the CSU’s mandatory foreign travel insurance coverage. Coverage includes but is not limited to emergency medical care, medical evacuation, legal assistance, lost luggage, and passport replacement. Assistance is available 24-hours a day and 7-days a week worldwide.

Administrators, faculty, staff, and students traveling internationally on University business must obtain foreign travel insurance through Enterprise Risk Management. Insurance through the Foreign Travel Insurance Provides (FTIP) covers activities, including, but not limited to, academic coursework, field research, attendance at professional conferences and meetings, teaching, and other University-related work and activities.

International travel approval is required and obtained by completing an online Concur Travel Request (for Faculty and Staff), or a Request for Authorization to Travel/Travel Advance form (for students and group travel requests).  This completed request/form, together with the completed Request for Foreign Travel Insurance packet, is submitted for approval through Concur or by email (if UCorp funded and student traveler).  When appropriate travel approval and foreign travel insurance are not obtained, international travel is considered unauthorized and the University's insurance coverage will not be extended nor will travel expenses be reimbursed. 

Faculty and staff obtain international travel approval online through Concur Travel & Expenses, a new travel management system. Each fully approved Concur Travel & Expense Request is forwarded to ERM from Fiscal Affairs for foreign travel insurance processing.  For questions regarding Concur Travel & travel expense reimbursement policies, contact Amanda Tobias at (415) 338-2808 or email at concur@sfsu.edu  Additional information is available on the Fiscal Affairs, University Travel Services website.

If requesting travel to a "high hazard" or "war risk" country as designated by CSURMA, please first consult with Enterprise Risk Management before submitting the Request for Travel to High-Risk Country form. If faculty or staff is submitting an individual travel request to one of these countries, attach this form to the Concur Travel Request with the Request for Foreign Travel Insurance form.  Chancellor’s Office approval is required for all travel to war-risk countries. Foreign Travel Insurance coverage is available in most destinations except for countries on which trade or economic sanctions have been imposed by the laws or regulations of the United States of America.

Non-employee travelers (i.e. students, volunteers, etc.) are required to complete the Release of Liability packet.  Volunteers also must be formally appointed as volunteers through Human Resources by completing the Request to Appoint Volunteer form. These completed forms must be submitted with the other required travel documentation for international travel and submitted to ERM.

 

Purchasing Foreign Travel Insurance

For more information on how to complete a travel request through Concur, visit the Fiscal Affairs, Travel Services website

This does not apply to study abroad or faculty-led study abroad programs. 

For the Office of International Program's (OIP) Study Abroad Program insurance requirements, visit our website for Study Abroad Insurance.  For questions regarding the program, contact OIP at studyabroad@sfsu.edu

For the Faculty-Led Study Abroad Program group travel, contact ShanShan Liu in the College of Extended Learning (CEL) at ashan@sfsu.edu  FTIP forms will not be accepted in ERM for this program.  Submit all forms to CEL.  For reference, the FTIP checklist is available here

Once requests are fully approved in Concur, Travel Services will provide copies of Concur Travel Requests to our office (Enterprise Risk Management).  In turn, our office will send the requesters/travelers email confirmations that the insurance have been bound.

 

Note:  Chargebacks for insurance premiums are processed on a quarterly basis, or after ERM is invoiced.

Required Forms for a Faculty or Staff Request:

A Concur Travel Request can be submitted by the faculty or staff.  If a student traveler, the College can work with the student to submit their forms through Concur Travel Request.  Refer to the section for “required forms” below. 

For questions or assistance on Concur Travel Request, contact Amanda Tobias from Travel Services at concur@sfsu.edu

 

Required Forms for a Faculty or Staff Request funded by UCorp - UCorp funding sources are not available in Concur Travel at this time.

 

Required Forms for a Non-Employee Request (i.e. students, or volunteers):

If you're participating in the Office of International Program's Study Abroad Program, visit our Foreign Travel - Study Abroad website for the required forms.

A Concur Travel Request can be submitted by the faculty or staff.  If a student traveler, the College can work with the student to submit their forms through Concur Travel Request.  Refer to the section for “required forms” below. 

For questions or assistance on Concur Travel Request, contact Amanda Tobias from Travel Services at concur@sfsu.edu

 

Required forms for Group Foreign Travel Request (2 or more travelers):

For Faculty-Led Study Abroad Program, contact ShanShan Liu in the College of Extended Learning (CEL) at ashan@sfsu.edu

FTIP forms will not be accepted in ERM for this program.  Submit all forms to CEL.  For reference, the FTIP checklist is available here

Rates are subject to change depending on the dates of travel and the foreign destination.

  • Trips 1-15 days: $60.00 per traveler/per trip
  • Trips 16-31 days: $75.00 per traveler/per trip
  • Trips 32-90 days: $140.00 per traveler/per trip
  • Trips over 90 days - Email Enterprise Risk Management staff at amarica@sfsu.edu

Chubb Travel Assistance Program 

24-Hour Access
1-855-327-1414  Toll-Free
1-630-694-9764  Direct Dial

Medassist-usa@axa-assistance.us

Visit www.acetravelassistance.net for access to global threat assessments and location-based intelligence.

In the event medical assistance, medical emergency, travel assistance, and/or security assistance are needed, the SF State University participant should contact the Travel Assist provider to initiate assistance.

 

These countries are categorized as Level 3 (reconsider travel) on the U.S. Department of State's travel advisory list.  Traveling to these countries requires approval from the Campus President or her designee, and has a higher insurance premium.

Algeria Cuba Lebanon Palestinian Authority
Burkina Faso Democratic Republic of Congo (Zaire) Libya Saudi Arabia
Burundi Egypt Mali Somalia
Central African Republic Guinea-Bissau

Nigeria

Turkey
Chad Israel Pakistan Yemen

 

Traveling to these countries requires approval from the Chancellor of the CSU and the Campus President, and has a higher insurance premium.

Afghanistan South Sudan
Belarus  Sudan
Iran  Syria
Iraq Ukraine
Russia  

Name:  Aimee Arica

Email:  amarica@sfsu.edu

Phone:  (415) 338-7191

 

For Concur Travel Request assistance, including travel reimbursements:

Name:  Amanda Tobias

Email:  amandag@sfsu.edu

Phone:  (415) 338-2808